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High Performing Health Care System Tool

You are invited to participate in a survey for assessing High Performing Health Care System. The goal of using this tool to provide information about functionality of health systems processes, functions, and intermediate outcomes. Anyone 18 years or older, who worked or interacted with health system in some capacity or as a client is eligible to participate in the survey to have broader representation from in and outside the system. In addition, an eligible participant needs to have skills in one of the languages listed at the top of the website. Participation in this study is voluntary.

If you agree to fill this tool, it will take about 50 to 75 minutes depending upon your reading speed. The tool includes questions about functionality of the health system processes related to healthcare being accountable, affordable, accessible, and reliable.

Participating in this study may not benefit you directly, but it will help us learn about the overall health system performance, functionality of system processes, functions, and intermediate outcomes. There are no right or wrong answer but your perceptions about the statements. There are multiple statements listed under the accountable, accessible, affordable, and reliable domains. The statements are rated on the functionality scale of 0-3. Zero (0) reflects non-functional or non-existent and a three (3) represents functional all of the time. If you do not know or think that that statement is not applicable, then please use zero response category. Please select the response code which reflects your best opinion.

The information you will share with us, if you participate in this study, will be kept completely confidential to the full extent of the law. The data will be stored and secured at CHISU website. While submitting the filled tool, it will collect your IP address, which will not be shared with anyone. There is no personal information collected for personal identification except generic information on the type of organization you work for (public, private, NGO/CSO, international), years of employment, level of education, and gender. The IP address information will be de-linked after completion of survey and from survey data if the organization using the tool asks for a copy of raw data. No one in the organization using this tool will be able to see your survey responses or even know whether you participated in this study.

Study findings will be presented only in summary form to keep your privacy and confidentiality. While the CHISU will keep your information confidential, there are some risks of data breaches when sending information over the internet that are beyond the control of the investigator(s). Please note: You must be 18 or older to participate in this study. If you have any questions about this study, please contact Steve Ollis steve_ollis@jsi.com and Anwer Aqil, aaqil@usaid.gov.

By completing this survey, you are consenting to participate in this study.

In Accountable Health Care

Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time

In Accessible Health Care

Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time

In Affordable Health Care

Questions None of the time Some of the time Most of the time All of the time
Questions None Low Medium High
Questions None of the time Some of the time Most of the time All of the time
Questions <25% 25-49% 50-75% >75%
Questions None of the time Some of the time Most of the time All of the time

In Reliable Health Care

Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions None of the time Some of the time Most of the time All of the time
Questions No Low Medium High
Questions None of the time Some of the time Most of the time All of the time

Section Six - Other

Questions Less than 25% 25-49% 50-74% 75% or more